–if you don’t have it at the top, don’t expect it at the bottom Regardless of what a company says, how a company deals with ethics and integrity issues directly reflects actual senior management values and loudly communicates those values to its employees. It was announced this month that Wisconsin-based manufacturer Johnson Controls, Inc.’s board of directors cleared its CEO of unethical behavior (Johnson Controls Dismisses Management-Consultant Firm) after it was revealed he was having an affair with one of his executive management team’s consultants. The board determined that there was no conflict of interest but terminated the long-time consultant’s contract, anyway. Really?
–And you’re holding the murder weapon. Leaders need to engage periodically in some serious introspection and decide whether or not their decision-making style or the culture they’ve created is mortally wounding organizational performance. I learned that lesson as a by-product of a traumatic experience over three decades ago. Early in my flying career, in close proximity to another airplane also traveling at 400+ mph, I heard a magical phrase from my instructor that’s stuck with me ever since: indecision kills. First, though, he said, “I have the stick.”