• Meetings Are for People Who Aren’t Too Busy

    An old friend sent me a picture the other day of this blue ribbon that says, “I survived another meeting that should have been an email.” He obviously remembers how I feel about meetings. Turns out you can actually buy the ribbons here, and I know a lot of bosses who should pass them out. You leaders have got to get a handle on the endless parade of time-wasting, morale-draining meetings you expect your people to sit through!

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  • How to Handle Mistakes:

              Admit nothing, deny everything, and make counter-accusations (not!) I didn’t see much press uproar last month after Southwest Airlines grounded nearly a quarter of their fleet because they hadn’t conducted required inspections on a backup system, resulting in over a hundred cancelled flights. I wondered why it didn’t reach the media screech most companies get for public safety compromises (think GM’s ignition and Nissan’s break switch lawsuits). Could it be because they caught it themselves, admitted fault to the appropriate oversight, presented a plan to fix it and then did?